We’ve cut a third off the price of our reporting training day in central Birmingham on Monday 18th November. Birmingham is a new venue for us which sadly has not had as much interest as we’d hoped. Although it is undersubscribed the venue is still booked, so we’ve decided to let our Lamplighters reap the benefit and offer remaining places at a discount.
We have reduced the price to £145 per person, so if you’ve been thinking about training, or would like to hone your skills, now’s the time! This still includes training in an IT suite with all materials provided, and a two hour support pack to help you put your learning into practice.
On the day we will cover the best ways to get information out of Lamplight, and how to check the quality of data being put into the system. After this your support pack gives you two hours of 1:1 phone support where we help you to apply the learning to your own system and build the reports and lists that you need.
This offer is for our training in central Birmingham on Monday 18th November at Highbury Apprenticeships, Quayside Tower, Broad Street, B1 2HF.
To book a place, just email us: hello@lamplightdb.co.uk.
You can find out more about open training on our website: http://www.lamplightdb.co.uk/open-training-days/.
An update last night sees some improvements to outcomes. We’ve changed the layout of the main ‘activity > add > outcome’ screen slightly to make it clearer. If you are using an established outcomes framework that includes descriptors for individual scores, you’ll see there are now drop downs that give you the meanings of the number scores.
If you have any ‘calculated outcomes’ – where Lamplight works out a sub-total or total score for you – you’ll see in individual profiles you can now view these on their own radar chart (which works best when there are several sub-totals) – but the animation showing change over time may also be helpful.
Also on outcomes, if you show full details in a data view, Yes/No outcomes will be shown as ‘Yes’ or ‘No’ instead of 1 or 0 (though you’ll need to edit and save the data view first for this to take effect).
There’s also a new option in the relationships section of data views: ‘Name and contact details for download’. This gives you the same information as the ‘Name and contact details’ option – the address, phone and email of the related profile. The difference is that it separates it with a | symbol (the one next to Z on regular keyboards), and empty fields are included. This all means that if you use the view and download it, you can use the ‘text to columns’ functionality to split up the data and it’ll all be lined up properly (choose ‘delimited’ and enter the | symbol as the delimiter).
A couple of other tweaks in this update:
We’ve been working on major changes to your Lamplight help pages. Over the past few months they have doubled in size with more pictures and searchable pages to support you to get the most out of your system. We have also been adding in our video collections.
We’re excited to say that we’ve now rolled this out. There is a new ‘help’ tab on the main menu which will take you straight there. We hope you find it helpful!
A couple of changes have just gone live:
We’re currently working hard on a completely new and re-written help system – coming soon!
We have just finalised the last Reporting Open Training dates for 2019:
The price is £220 + VAT per person, and we provide all training materials and a computer to work on. It also includes a 2 hour support pack for use after the training to help you apply what you have learned to your organisation’s specific reporting requirements.
To book, email hello@lamplightdb.co.uk.
We will be adding more dates and venues for 2020 soon.
For more info see the Open Training page on the website.
There was a small update with some fixes and updates to the system this morning.
One that you may notice is that by default sending emails cc is no longer available as an option. You can enable this in system admin > global settings > communication settings if you really need it. But as cc emails are one of the most common ways that data breaches can happen, removing it by default makes accidents a little less likely without significantly reducing functionality.
Other changes include:
Calling all our northern customers. The last few places for the Edinburgh reporting training on 10th September are up for grabs. Are you getting the most from your data? Would you like to learn more about the different ways you can get information out of your system? Are there more efficient ways to run your regular reports?
For just £220 per person, all places come with a 2 hour support pack for 1:1 phone support after the training, helping you apply the learning and build the reports and lists that you need.
If you have any questions or would like to book a place, please email hello@lamplightdb.co.uk.
You may have noticed Lamplight running slowly or failing to load this afternoon. We’re very sorry. This is now resolved.
This was an issue of availability, rather than data security. One of our servers experienced difficulties, and the new servers which come online automatically to compensate became stuck in a cycle of starting and then failing themselves.
We’re very sorry for the delay, and for the inconvenience caused.
There have been a couple of updates in the last few days.
The first to the case report updates the calculations on how many cases were open and closed during the reporting period, when grouping the results by e.g. case category. We had realised that these figures could be incorrect, depending on the grouping and date treatment. We have also updated the labels on the table to make it clearer what the figures mean.
We’ve also enabled an option to allow you talk to Lamplight. If you use Chrome, it has built-in dictation, and so you can now talk to Lamplight to write your work records or other text.
This is enabled overall in the ‘security’ tab of global settings. It’s there because you may have privacy concerns about this: Google will receive the audio of what you say in order to turn it into text. You can check their privacy policy at
https://www.google.com/chrome/privacy/whitepaper.html#speech – you’ll need to decide if you are happy to enable this. Once you have, when you click on a text box you’ll get a request to access your microphone: if you say yes, you’ll be able to dictate, and after each pause the text will appear in the box. You only need to allow access once on a particular browser, and you can revoke it at any time.
We have just added two more Reporting Open Training dates:
The price is £220 + VAT per person, including a 2 hour support pack to help you apply your learning to your own reports after the training.
To book, email hello@lamplightdb.co.uk.
For more info see the Open Training page on the website.